Shipping policy

1. Order Processing Time

  • All orders are processed within 1–2 business days.

  • Orders are not processed or shipped on weekends or public holidays.

2. Shipping Rates & Delivery Estimates

  • Delivery Time: We typically deliver within 2–3 business days across the country.

  • Shipping Charges: Shipping charges for your order will be calculated and displayed at checkout.

  • Note: Delivery delays can occasionally occur due to weather or courier issues.

3. Shipment Confirmation & Order Tracking

  • Once your order has shipped, you will receive a confirmation message/email.

  • You can contact our support team via WhatsApp to get an update on your tracking status.

4. Cash on Delivery (COD)

  • We offer Cash on Delivery for your convenience. Please ensure the exact amount is ready at the time of delivery to avoid any inconvenience.

5. Delivery Address

  • Please ensure your shipping address and contact number are accurate. Zelnora is not responsible for non-delivery due to incorrect or incomplete information provided by the customer.

6. Contact Us If you have any questions regarding your shipment, please contact us at:

  • WhatsApp: 923097631631

  • Email: zelnora07@gmail.com